FREQUENTLY ASKED QUESTIONS
We accept a variety of payment methods to make your shopping experience convenient. You can pay with all major credit/debit cards, bKash, Nagad, and Rocket. We also offer Cash on Delivery (COD) for orders within Dhaka.
We want you to be completely happy with your purchase. If you're not, you can return or exchange any unworn and unwashed item within 7 days of receiving your order. Please ensure all original tags are attached. Visit our "Returns & Exchanges" page for detailed instructions on how to process your request.
To help you find your perfect fit, we provide a detailed size chart on every product page. We recommend you measure yourself and compare those measurements to our chart. If you're between sizes or have any questions, our customer support team is always here to assist you.
We process orders as quickly as possible! Delivery within Dhaka typically takes 1-2 business days. For orders outside Dhaka, please allow 3-4 business days for delivery. You will receive a tracking number via email once your order has been shipped.
Currently, Ruhama Fashion ships exclusively within Bangladesh. We are working to expand our reach and will announce any updates about international shipping on our social media and website. Stay tuned!
